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Windows update stuck at 0

Is the Windows update stuck at 0? If you are facing Windows update stuck downloading problem, you should read this post, in which MiniTool offers you 7 ways to solve it.

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Hello everyone! I have already upgraded my desktop from Windows 7 to Windows 10. After that I am trying to download updates from Microsoft. It shows "Updates are available", but the download stuck at 0%. Please tell me a solution to overcome this issue. --- answers.microsoft.com

When you download Windows update, many of you may encounter the Windows update stuck at 0 issue shown like the following picture:

Windows 10 update stuck at 0

Then, how to fix the Windows update stuck downloading problem? Please read the following content to get effective solutions.

Fix 1. Wait or Restart Computer

Sometimes, the Windows update not downloading issue can be easily solved by just waiting for a moment or restarting the computer. This way has helped many Windows users got rid of the Windows update not downloading issue. One possible reason for this method is that this issue is caused by a slow internet and there is no error in your computer. If so, you can this method.

Fix 2. Free up Disk Space

If the system has run out of space, the Windows update stuck at 0 issue may also happen. If so, you should free up your C drive to leave at least 10GB of free space. To do that, you can refer to the following post:

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Fix 3. Disable All Non-Microsoft Programs

If the Windows update stuck at 0 problem is caused by a software conflict, you can solve that by disabling all non-Microsoft programs through the following steps.

Step 1: Press "Windows + R" keys and type "msconfig" into the Run box. Then, press Enter to open the System Configuration.

Step 2: Skip to Services tab and check Hide all Microsoft services. Then, click the Disable all button and then the OK button.

disable all non-Microsoft services

Step 3: Restart your computer and update again to see whether the problem is solved. If the problem is solved, you should enable these services again. If it is not solved, you should try the following methods.

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Fix 4. Turn off Firewall Temporarily

Sometimes, the Windows update stuck at 0 issue may be caused by Windows firewall that blocks the download. If so, you should turn off the firewall for the updates and then turn it back on right after the updates are successfully downloaded and installed. As for how to turn off it, please refer to the following steps:

Step 1: Press "Windows + R" keys and type "firewall.cpl" into the Run box. Then, hit Enter to open Windows Defender Firewall window.

Windows Defender Firewall window

Step 2: Click Turn Windows Defender Firewall on or off in the left panel. Then, check Turn off Windows Defender Firewall under both Private and Public networking settings. Click OK button to save changes.

Turn off Windows Defender Firewall

Fix 5. Run Windows Update Troubleshooter

If you have encountered Windows update stuck at 0 issue, Windows Update Troubleshooter may help you solve the problem. Please follow the steps below to run it.

Step 1: Download Windows Update Troubleshooter.

Step 2: Run the troubleshooter and check for updates again.

Fix 6. Restart Windows Update Service

Restarting Windows update service can solve most Windows update problems, including Windows update stuck at 0 issue. To do that, you can refer to the following steps.

Step 1: Press "Windows + R" keys and type "services.msc" into the Run box. Then, hit Enter key to open the Services window.

Step 2: Scroll down to find Windows Update service. Then, right-click on it and choose Stop button.

stop Windows Update service

Step 3: Open File Explorer and navigate to C:\Windows\SoftwareDistribution. Then, delete all contents under this directory. This is the folder where the downloaded installation files were stored.

delete contents under SoftwareDistribution directory

Step 4: Restart the Windows Update service and check for update again to see whether the problem is solved.

Fix 7: Run Antivirus

If all the above methods can't solve the problem, you should run antivirus to see whether the problem is caused by a malware. You can run Windows Defender or a reliable third-party antivirus program.

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